Privacy Policy – Urban Shift Dubai
At Urban Shift Dubai, we value your trust. Protecting your personal information is as important to us as delivering safe and reliable moving services. This Privacy Policy explains how we collect, use, and safeguard your details when you interact with our website or book our movers and packers services in Dubai and across the UAE.
Information We Collect
We may collect the following details when you visit our site or contact us:
Name, phone number, and email address
Location details (pickup and destination)
Service preferences (home shifting, office relocation, storage, handyman)
Any additional instructions you provide in forms or WhatsApp messages
How We Use Your Information
We use your information strictly for service-related purposes:
To provide free moving quotes and confirm bookings
To deliver professional movers and packers services across Dubai and UAE
To improve our website, customer support, and communication
To notify you about updates, promotions, or changes in services
We never sell or share your personal data with third parties for marketing.
Data Protection and Security
Your information is stored securely, and access is limited only to authorized team members who need it to arrange your relocation. We use modern tools and encrypted communication channels to protect against unauthorized access, misuse, or data loss.
Cookies and Tracking
Our website may use cookies to enhance your browsing experience, analyze website traffic, and understand customer preferences. These cookies do not store personal details, they simply help us improve performance and provide relevant content. You can disable cookies in your browser settings at any time.
Your Rights
As our customer, you have the right to:
Request access to the information we hold about you
Ask for corrections if your data is inaccurate
Request deletion of your personal details once the service is completed
Opt out of promotional messages anytime
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach us at:
Location: Bur Dubai, Above Grand Pepper Restaurant, Flat 206 – 2nd Floor
Phone / WhatsApp: +971502831322
Email: info@urbanshiftdubai.com